Shipping  Delivery

Effective Date: June 2026

At DaoMind, we are committed to delivering your order safely, efficiently, and reliably, wherever you are in the world. Every order is carefully inspected, securely packaged, and shipped with attention to quality to ensure it arrives in excellent condition.

Please review the following shipping information before placing your order.

1.Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During promotional events, holiday seasons, or periods of high order volume, processing times may be slightly extended. If this occurs, we will notify you as soon as possible.

2.Shipping Destinations

DaoMind proudly offers worldwide shipping.

If we are currently unable to ship to your country or region, you will be notified during checkout or contacted by our Customer Support Team.

3.Shipping Methods

We work with trusted international shipping partners to provide reliable worldwide delivery.

Shipping carriers may vary depending on your destination, shipping method, and local logistics network.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

4.Shipping Fees

We offer simple and transparent shipping rates:

• Free Standard Shipping on all orders over USD $69

• A flat shipping fee of USD $9.99 applies to orders below USD $69

Shipping charges will be displayed during checkout before payment is completed.

5.Estimated Delivery Time

Estimated delivery times are provided for reference only.

Typical delivery times are:

• United States: 12–25 business days

• Canada: 12–25 business days

• Europe: 12–25 business days

• Australia & New Zealand: 12–25 business days

• Other international destinations: 12–30 business days

Please note that actual delivery times may vary due to customs clearance, weather conditions, local postal services, public holidays, transportation disruptions, or other circumstances beyond our control.

6.Order Tracking

After your order has been shipped, you will receive an email containing your tracking number.

Tracking information may take 24–72 hours to become active.

If you have not received your shipping confirmation within three business days after dispatch, please contact our Customer Support Team.

7.Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by your country’s customs authority.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

DaoMind has no control over customs policies or fees and cannot estimate these charges in advance.

8.Delivery Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible.

Address changes can only be made before your order has been processed or shipped.

Once an order has been dispatched, we are unable to modify the shipping address.

DaoMind is not responsible for delivery issues resulting from address changes requested after shipment or from incorrect information provided during checkout.

9.Delivery Responsibility

Customers are encouraged to inspect their package upon delivery.

If the outer packaging appears visibly damaged, opened, or tampered with during transit, we recommend taking clear photos before opening the package whenever possible.

If your order arrives damaged, incomplete, or appears to have been affected during shipping, please contact our Customer Support Team within 7 days of delivery and provide your order number together with relevant photos.

We will investigate the issue promptly and work with you to provide an appropriate solution, which may include a replacement, refund, or another suitable resolution depending on the circumstances.

Once the shipping carrier confirms successful delivery to the shipping address provided at checkout, the shipment will generally be considered delivered. However, if you believe your package has been delivered incorrectly or has been lost after delivery, please contact both the shipping carrier and DaoMind as soon as possible so we can assist with the investigation.

10.Shipping Delays

While we make every effort to deliver orders on time, delays may occasionally occur due to circumstances beyond our control, including:

• Customs inspections

• Severe weather conditions

• Transportation disruptions

• Public holidays

• High shipping volumes

• International logistics restrictions

We sincerely appreciate your patience and understanding should unexpected delays occur.

11.Lost or Damaged Packages

If your package is lost during transit, arrives damaged, or appears to be missing, please contact us as soon as possible.

Our Customer Support Team will work with the shipping carrier to investigate the issue and determine the most appropriate solution.

Depending on the circumstances, we may provide:

• A replacement product

• A full or partial refund

• Another reasonable solution where appropriate

12.Delivery Confirmation

Once the shipping carrier confirms successful delivery to the address provided during checkout, the order will generally be considered fulfilled.

If you believe your package has been delivered incorrectly or cannot be located after delivery, please contact both the shipping carrier and DaoMind promptly so that we can assist in investigating the matter.

13.Need Assistance?

If you have any questions regarding shipping or delivery, our Customer Support Team is always happy to help.

DaoMind Customer Support

Website: https://daomind.ai

Email: huangziwang2026@outlook.com

Response Time: 1–2 Business Days

Thank you for choosing DaoMind. We sincerely appreciate your trust and look forward to delivering every order safely and reliably.